Kent Support and Assistance Service (KSAS)


Our Kent Support and Assistance Service (KSAS) may be able to help you if you have experienced an unforeseen, short-term crisis or if you are facing exceptional pressures because of an emergency.

We offer our help for a short time only if you have no other means of support, and if all other avenues of support have been exhausted.

We can potentially help a maximum of 3 times in a rolling 12 month period, and only if the eligibility criteria are met. We will not help for the same reason more than once.

Our service is a discretionary service that offers support where it can. However, there are circumstances where we won’t provide assistance. Examples of these circumstances include:

  • the replacement of broken items
  • continued or long term support where we have already provided assistance
  • financial difficulties faced as a result of paying regular bills or debts
  • if you have a sanction on your DWP benefit
  • where our baseline criteria are not met (see ‘who is eligible’ below).

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