This is a walk-in service - there's no need to be referred by your GP or Care Coordinator. The Kent and Medway Safe Havens offers four welcoming, safe, comfortable, non-judgmental and non-clinical environments, sometimes known as 'crisis cafes'. At The Havens, we will be able to provide information and emotional support if you are in crisis or feel you are heading towards a crisis situation. Due to COVID-19 restrictions, we are also offering virtual consultation via video call.

You can come just for a chat, or you can access one-to-one emotional support from trained mental health professionals. We also offer help in creating staying well and crisis plans, and support visitors to access other services and organisations that may be useful to them.

We work closely with GPs, Community Mental Health Teams, Crisis Teams, A&E Mental Health Liaison Teams, Police and Ambulance Services, Street Triage, and other front-line healthcare professionals to ensure that people in emotional distress have a safe, supportive place to go to, with appropriate mental health support available.