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Help with Winter Bills – The Mall

Maidstone Borough Council (MBC) will on hand to help anyone who may be struggling to cope with the rising costs of household bills this winter. 

Working with partners – local charity Involve, South East Water and Citizens Advice Bureau, MBC’s Council Tax, Benefits, Housing and Homelessness Prevention Teams will be joining forces to hold winter bills support events providing residents with advice about how to manage the cost of food, utilities and fuel.

Teams will be on hand between 10am and 2pm to provide advice around Universal Credit, information about the Warm Home Discount Scheme, offer support with Council Tax payments household bill payments as well as general debt and money advice.

Tuesday 7 December, 10am-2pm: The Mall Shopping Centre (first floor outside Muffin Break)

Wednesday 8 December, 10am-2pm: The Mall Shopping Centre (ground floor outside Iceland)

All the advice the Council and partner organisations are offering is free, impartial, confidential and is tailored to help each individual situation.  The subjects the teams will be able to help with include: 

  • Council Tax Arrears Funding
  • Housing Benefit
  • Council Tax Support
  • Homelessness Prevention and Support
  • Social Housing Payments
  • Rising Fuel Costs Advice  

For more information or support Maidstone residents can email: roadshows@maidstone.gov.uk


Dec 07 - 08 2021


Tue 7 Dec - 1st Floor outside Muffin Break / Wed 8 Dec - ground floor by Iceland
10:00 am - 2:00 pm
The Mall Shopping Centre


The Mall Shopping Centre
Pad's Hill, ME15 6AT
Maidstone Borough Council


Maidstone Borough Council
01622 602307