Who we are

We are Maidstone Radio (“Kent Digital Media Group CIC”) – a community radio station based in Maidstone, UK. Our registered address is:

Maidstone Radio
Maidstone Community Support Centre
Marsham Street
Maidstone. Kent
ME14 1HH

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Maidstone Radio promotes community cohesion and well-being by providing an engaging and challenging radio experience.

Cookies

We use cookies to bring you the best experience whilst using our website. Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service. Maidstone Radio is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal information, including the Data Protection Act/General Data Protection Regulation 2018 (these laws are referred to collectively in this Privacy and Cookies Policy as the “data protection laws”). No website can be completely secure.

Our website may contain hyperlinks to websites owned and operated by third parties. These third-party websites have their own privacy policies and are also likely to use cookies, and we, therefore, encourage you to review them. They will govern the use of personal information you submit when visiting these websites, which may also be collected by cookies. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

What information do you hold about me?

When using our website, the personal information other than business information that we collect may include your name, address, email address, and IP address, when you submit any message through our online forms. We use Google Analytics to gather anonymised information about pages visited and browsing habits on our website to allow us to identify popular content and continually improve the information and experience available online.

When interacting with Maidstone Radio, either by phone, email, text, apps or a face to face visit, we may collect information including your name, address, email address and phone number.

When entering into a business agreement with Maidstone Radio, we may collect information including your name, address, email address and phone number. Please note that sometimes we will require you to provide additional personal information and sometimes sensitive personal information. When we do this, we will provide further information about why we are collecting your information and how we will use it.

Who we share your data with

We will keep your information within Maidstone Radio except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in this section.

Generally, we will use your information within Maidstone Radio and will only share it outside where you have requested it or given your consent. However, we may share with third party sites (e.g. Facebook, Google, Instagram and Twitter) some data, with appropriate security measures, to show you relevant advertising on third party sites, as set out above.  Maidstone Radio may use third parties to process your information on our behalf, for example, to provide analysis. Maidstone Radio requires these third parties to comply strictly with its instructions and that they do not use your personal information for their own business purposes unless you have explicitly consented to the use of your personal information in this way.

How long we retain your data

Maidstone Radio will retain your details for as long as required. At the point your data is no longer required, these will be securely deleted.

What rights you have over your data

You may contact Maidstone Radio to request any details held on you. Please contact us should you wish to make such request.